Adam Grant is an organizational psychologist who just launched a TED-sponsored podcast…and I gotta tell ya’, it’s great.
I’m especially excited about this episode, Faking Your Emotions at Work, because it touches so directly on what I talk and teach about. Listen to the whole episode, whether it’s the discussion with Jon Lithgow, actor extraordinaire, or Danny Meyer, a super-successful restaurateur.
Now, ignore the fact that the episode focuses on service industry work. It’s applicable to everything. Truly.
Why would there be a difference between “deep acting” with customers and “deep acting” for any situation that is potentially draining for us?
But, as I push here, it’s easier to do if you compartmentalize difficult circumstances by thinking of yourself in a different way (and naming that version of you–for yourself, not others).
Anyway, give it a listen. It’s pretty awesome. Here’s the link fully typed out in case the embed above isn’t showing up: https://play.google.com/music/m/Dufv7qfsiwjzjdsqvlux256ou3y?t=Faking_Your_Emotions_at_Work-WorkLife_with_Adam_Grant